Monday, July 15, 2013

Summer Flying, Sick Calls and IROPs/Reroutes


Emergency Sick Call Procedures in Effect

“Blaming others is excusing yourself.”~ Robin Sharma
“Don’t; find fault, find a remedy.” ~ Henry Ford
“Blame is just a lazy person’s way of making sense of chaos.” ~ Doug Coupland
“When you blame others, you give up your power to change” ~ Robert Anthony

“We know who’s to blame and it sure ain’t the rain” ~ Delta Machinists (IAM) campaign

No one’s saying that flying this summer hasn’t been challenging.

But contrary to what the Machinists (IAM) campaign and their coattail whiners would have you believe, this appears to be an industry-wide phenomenon and is not specific to any particular carrier. And while the Machinists are trying to capitalize on the operational realities of the airline industry this summer, by agitating your emotions and playing on your anger and fear, the truth is that there is no empirical data that suggests the Machinists have any power to override weather patterns or control sick calls or prevent reroutes. So instead they complain about the company’s effort to provide information and statistics while they work to provide a mutually satisfactory solution.

Emergency Sick Call Procedures in Effect – You Must See the Company Doctor.

What’s that you say? They can’t require that?!? A union would never allow that to happen?!?

Well they can. And a union did. Here is a July 10, 2013 hotline message from TWU Local 556 to the Southwest flight attendants:

“Southwest Airlines Management has been communicating with your Union Leaders this afternoon regarding a recent climb in sick calls.  Inflight Crew Scheduling is having a difficult time covering open pairings.
At this time, an emergency sick call declaration has been made by Management due to the number of call-ins being made to Scheduling. With the current shortage of Flight Attendants, many of our coworkers are being rescheduled and flights are being delayed. An emergency was declared today in accordance to the 2002 Settlement Letter between TWU Local 556 and Management to satisfy an arbitration decision.
It is very important that you immediately comply if you are required to see a Company doctor or if you are rescheduled. If you feel that Management’s request in either situation was improper, please contact the Union office at 800-969-7932 and let us deal with it.
Please refer to the Q&A on the Union’s Web site for more information about procedures in this situation, which must be followed to the letter by both the Company and our Members.
Also, please immediately contact the Union office if you become aware of any Supervisors or Crew Schedulers who decides to “go rogue,” and remember that Supervisors flying as Flight Attendants is a last resort that our Union only agrees to in order to limit lineholder reschedules.
As always, of course, your Union’s first concern is for the health and safety of both our Members and our passengers. Regardless of the situation, do not come to work if you are genuinely sick. You will be required to verify your illness with a Company doctor; therefore, if you are not really sick, please report for duty as scheduled, and if you are able, please pick up a trip.”
Legally Binding, Black and White Language

To hear the Machinist (IAM) campaigners tell it, TWU is the mythical, magical “union among unions”. TWU is so wonderful, that IAM activist David Bachman recently posted a TWU – Southwest flight attendant rotation as a reason to vote for the Machinists union (even though NONE of the IAM – Continental flight attendant rotations look anything LIKE a Southwest rotation and EVEN THOUGH the machinists contract at IAM contains NONE of the credits, work rules or minimum rest of either Southwest or Delta).

The reality is that weather, sick calls and reroutes will happen with or without a union. And any contract will contain language that allows the company to reroute crewmembers and manage sick calls. So there are really only three differences between the summer operation at Southwest and the summer operation at Delta:

1.      The contract language must “be followed to the letter” by the Southwest flight attendants.
2.      At Southwest the company (or is it “firm”?) gets to decide which doctor you must see.
3.      Your union is telling you that you must “immediately comply if you are required to see a Company doctor or if you are rescheduled.” There are no options for PPT, SPT, MTO and no negotiating with crew scheduling if there are other personal issues involved that your reroute impacts. You must follow the contract to the letter. And you must comply immediately.

Recombobulation Zone
“Blame is just a lazy person’s way of making sense of chaos.” ~ Doug Coupland 
Here’s a discombobulated comment from a flight attendant in a public forum regarding flight attendant sick calls.

I see the sick o meter is back on the pothole with results from a weekend with mandatory sick notes. This confirms that we are actually sick does it not? I think these long duty days, short layovers, lack of real rest and proper food are now showing their true colors.”
The logic is disjointed because in the first place it makes no causal connection between the increase in sick calls and the duty day, rest, food issue. Duty days, rest and food are the same as they were last summer, yet sick calls have increased more than 30% on some days, versus the same time last summer. In the second place, this illogical comment doesn’t take into account the fact that this phenomenon is not happening just at Delta, but throughout the industry. Third and finally, the “solution” that this poster is advocating (he was a former ADFA-AFA/TWU advocate who had bashed the machinists campaign at Delta and is now a machinists supporter (has the wind changed direction again?) ) is the union that brought the Continental flight attendants duty days that could be 14 hours scheduled/16 hours actual, NO crew meals on any domestic flights and layover rest that could be as low as 7:45.

So, the analysis is flawed, the “solution” doesn’t provide relief and we are still left with the question of whether we want to collectively pay millions of dollars per year to an organization, just so they can tell us to “immediately comply if you are required to see a Company doctor or if you are rescheduled.”

Sincerely,
Jose Arturo Ibarra